Privatization of Facility Management in Public Hospitals

About the Book

The Malaysian economy has gone from the doldrums to being a juggernaut, which has posed many challenges to the health care industry—especially hospitals. Public hospitals in Malaysia have faced an uphill task in upgrading health care services to levels compatible with international standards. In this book, Hong Poh Fan, a senior adviser on facility management for a hospital developer, explores the transition that public hospitals have undertaken with the support of the private sector. The author zeroes in on critical issues, including: • successes and challenges of privatization implementation; • hospital experiences in a Southeast Asian context and how those experiences can be applied elsewhere; and • ways that private development of hospitals has changed over time as well as the rationale of privatization. When people think of what the hospital industry needs, they often focus on having enough doctors and nurses, but when facilities management is lacking, services can be compromised no matter how employees are working at a facility. Join the author as he shares lessons learned over a fifteen-year period of hospital privatization in this detailed examination of how to improve health care.

About the Author

Hong Poh Fan graduated with honors with a Bachelor of Science degree from the University of Manchester, and earned an MBA from Brunel University, both in the United Kingdom. He is a professional engineer and chartered engineer. He is the senior advisor on facility management of an established property developer for integrated properties that includes hospitals.